Return Policy and Instructions
U.S. Return/Exchange Policy and Instructions
We want you to love your new SNATCHED AND LAYED items, and gladly accept EXCHANGES for products purchased within 7 days of the order delivery date.
Your refund store credit will be issued in the same amount as the original payment within 7 days of receiving your returned item.
We can only accept EXCHANGES if the merchandise was NOT WORN. At this time, we cannot process returns for undergarment items due to health regulations. We have inspected every item and have in place methods to determine items that have been worn even slightly.
When returning any part of your order, please follow the instructions below:
- Complete the return reason on a sheet of paper with instructions on which size to replace with.
- Pack the item(s) securely in the original product packaging, if possible. Please include all items and packing slip. All items must be returned in UNWORN condition to ensure credit.
- Affix the pre-paid* self address label to the package. Do not alter the label.
- Drop off your package to your nearest shipping location.
- We are not responsible for shipping cost, so please include a prepaid shipping label for your return.
- For your records, make note of the full tracking number to ensure your item isn't lost.