FAQ

RETURNS & EXCHANGES

RETURNS & EXCHANGES


REFUNDS

DUE TO LIMITED AVAILABILITY OF INVENTORY, ALL SALES ARE FINAL. NO EXCEPTIONS. TO ENSURE CORRECT SIZING PLEASE CONSULT OUR SIZE CHART OR FEEL FREE TO SELECT THE CONTACT US OPTION WITH ANY ADDITIONAL SIZING QUESTIONS.

EXCHANGE

DUE TO LIMITED AVAILABILITY OF INVENTORY, ALL SALES ARE FINAL. NO EXCEPTIONS. TO ENSURE CORRECT SIZING PLEASE CONSULT OUR SIZE CHART OR FEEL FREE TO SELECT THE CONTACT US OPTION WITH ANY ADDITIONAL SIZING QUESTIONS.

IMPORTANT INFORMATION

ALL ITEMS ARE QUALITY CONTROLLED AND CHECKED FOR ANY FAULTS BEFORE THEY ARE DISPATCHED TO CUSTOMERS. SHOULD YOU RECEIVE AN ITEM THAT IS NOT IN PERFECT CONDITION PLEASE CONTACT US IMMEDIATELY.


DAMAGED, DEFECTIVE, OR WRONG ITEM(S) SHIPPED

SHOULD YOU RECEIVE DAMAGED, DEFECTIVE, OR THE WRONG ITEM(S), PLEASE RETURN THE MERCHANDISE WITHIN 3-5 DAYS FROM THE DATE RECEIVED. AUTHORIZATION BY EMAIL IS REQUIRED PRIOR TO RETURNING ANY ITEMS.

PLEASE ALLOW 1-2 WEEKS FROM THE RETURN SHIPPED DATE FOR YOUR ACCOUNT TO BE CREDITED, AND 1-2 BILLING CYCLES FOR THE CREDIT TO APPEAR ON YOUR STATEMENT. FOR RETURNS FROM INTERNATIONAL AND APO/FPO ADDRESSES, PLEASE ALLOW 4-6 WEEKS FROM THE RETURN SHIPPED DATE FOR YOUR ACCOUNT TO BE CREDITED, AND 2-3 BILLING CYCLES FOR THE CREDIT TO APPEAR ON YOUR STATEMENT.

*PLEASE NOTE ITEMS THAT DO NOT COMPLY WITH THIS POLICY WILL BE REFUSED AND SHIPPED BACK TO YOU.